My Maury Health Patient Portal

Maury Regional Health utilizes an electronic medical record (EMR) that reflects inpatient and outpatient services received at locations throughout our system. A consolidated medical record allows your Maury Regional Health team to provide better care coordination between providers.

The EMR features a patient portal that provides convenient access to your personal health care information in a secure online environment. This portal is designed to help patients manage their health by creating a location for their medical history, lab results, visit summaries, prescriptions, bill payments* and other important health information. The portal is user-friendly, easy to navigate and offers a secure messaging feature to communicate with your Maury Regional Medical Group provider.
 

How do I enroll in My Maury Health?

ENROLL ONLINe

Once your name, social security number, date of birth and email is on record in the current medical record system (launched November 2018), you may self-enroll. To start the self-enrollment process, click here. If you experience difficulty enrolling, your email address in the medical record may not be current. To verify your contact information, call Health Information Management at 931.380.4089.
 

ENROLL at your next visit

Step 1:

At the time of registration, you will be asked if you would like to enroll in the portal and a registration staff member will complete the first step for enrollment, asking you to provide basic demographic information and the answer to a challenge question (e.g. mother’s maiden name).

Step 2:

An invitation will be sent to the email address that you provided at the time of registration. To ensure security, you must provide the last four digits of your social security number and answer the challenge question that you selected at the time of registration.

Step 3:

You will be asked to create a password to access your portal account in the future.

Once you have completed the above steps, you will be able to use features of the portal.
 

current portal users

Once you create a patient portal account, you will be able to access the login screen at mauryregional.iqhealth.com.
 

Who is eligible to create a portal account?

Under Tennessee law, the following terms would apply:

  • All individuals age 14 and older may establish a personal portal account.
  • A parent or legal guardian may establish an account for a minor.
  • At age 14, the parent or legal guardian’s access to the portal account will be removed in accordance with Tennessee law. The account holder will receive a notification message alerting him/her that this will occur 30 days prior to the deactivation. A minor age 14-17 may allow access to their portal by a parent or legal guardian by contacting the Health Information Management Department at 931.380.4089 for further instructions.
  • Patients who are age 18 or older may grant access to their portal account to another by contacting the Health Information Management Department at 931.380.4089 for further instructions.
  • It is the sole discretion of the patient to share his/her portal username and password with another party.

A parent, legal guardian or durable power of attorney may establish an account for a patient of any age with a disability or condition that requires him/her to have a designated legal health care decision-maker.
 

Results

Through our patient portal, Maury Regional Health patients have access to test results and visit summaries as soon as they are available. This may include imaging studies, lab tests, cardiology diagnostic reports and more. You should discuss all tests ordered and possible results with your provider in advance.

Your results may become available to you before your provider has been able to review them; however, all providers are alerted regarding serious results. If your results indicate the need for additional follow-up, you will be contacted for scheduling by the practice or provider who ordered the test. If your test results are
within the normal limits or do not require immediate attention, you may receive a letter or portal message.

Please remember that independent practices and laboratories not affiliated with Maury Regional Health may not utilize the portal, even if they are located in one of our facilities. If you have any questions or concerns about your test results, please contact the provider who ordered the test.
 

Questions?

If you have questions about test results, visit summaries or other medical inquiries, please contact your provider. Technical assistance is available 24/7 by calling 1.877.621.8014.

*You may receive services from a provider who renders care in our facility but is not a Maury Regional Health entity or employed by Maury Regional Health. This may include your physician, anesthesiologist, radiologist, pathologist or Emergency Department physician. You may receive a separate bill for these services that will need to be paid directly to the provider rather than through the portal.
 

WHAT ARE THE TERMS OF USE?

To learn more about the My Maury Health patient portal terms of use, click here.
 

REQUESTING COPIES OF MEDICAL RECORDS

For more information about how to obtain copies of your medical records, click here.

 

NOTICE TO MYMAURYCARE USERS