May 31, 2011


COLUMBIA, Tenn. — Maury Regional Medical Center (MRMC) and its affiliate facilities have been recognized among the 10 Top Health Systems in the nation by Thomson Reuters. MRMC is the only system in Tennessee to receive this prestigious honor and is ranked among an elite group that includes Mayo Foundation and Kettering Health Network. Those achieving this status were announced in the May 31 edition of Modern Healthcare.

Compared with their peers, the Thomson Reuters 10 Top Health Systems saved more lives, caused fewer medical complications, made fewer medical errors, followed recommended standards of care more closely, released patients half a day sooner on average, and scored better on patient satisfaction surveys.

“This award is the result of the dedication of our employees, physicians and volunteers to provide the very best of care to every patient every day. I am so pleased that their commitment to excellence has been recognized on a national level,” said MRMC CEO Robert Otwell.

Maury Regional Medical Center is the largest hospital between Nashville and Huntsville offering a vast array of specialty services. From a comprehensive interventional and surgical heart program to a neonatal intensive care and cancer center, the medical center offers a wide range of advanced services. MRMC operates Marshall Medical Center in Lewisburg and Wayne Medical Center in Waynesboro, which were included in the study. In addition, MRMC operates the outpatient facilities of Lewis Health Center in Hohenwald and Maury Regional Spring Hill in Spring Hill.

“This year, the 10 Top Health Systems set a new standard for high quality of care across all of the communities they serve,” said Jean Chenoweth, senior vice president for performance improvement and 100 Top Hospitals programs at Thomson Reuters.

“To produce consistent, strong performance across multiple hospitals, health system leaders must be providing crystal clear goals and communication as well as the means for staff to execute effectively,” Chenoweth said. “These systems are positioned to continue performing well as we move further into the era of health care reform.”

These 10 health systems rose to the top when researchers from the Thomson Reuters 100 Top Hospitals® program analyzed the performance of 285 health systems based on eight metrics:

  • In-hospital mortality
  • Medical complications
  • Patient safety
  • Average length of stay
  • 30-day mortality rate (post-discharge)
  • 30-day readmission rate (post-discharge)
  • Adherence to clinical standards of care (evidence-based core measures published by the Centers for Medicare and Medicaid Services)
  • Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) patient survey score (part of a national initiative sponsored by the U.S. Department of Health and Human Services to measure the quality of care in hospitals)

The study evaluated U.S. health systems with two or more short-term, acute care, non-federal hospitals that treat a broad spectrum of patients. Researchers used public data from the Medicare Provider Analysis and Review (MedPAR) dataset and the CMS Hospital Compare datasets.

The Thomson Reuters 100 Top Hospitals program has analyzed and reported on the performance of hospitals since 1993. For more information, visit