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Commitment to Quality

Maury Regional Medical Center's commitment to providing quality health services to our region is exemplified in our mission statement:

To serve our region with clinical excellence and compassionate care.

This commitment is so strong that quality is one of the organization's strategic keys for success.

Quality Awards & Recognitions

We strive to provide patient-focused care with compassion and competence to achieve the best possible outcomes. Our commitment to quality care and patient safety is evidenced by the following awards:

Maury Regional claims top award for performance excellence in Tennessee

Maury Regional Home Services ranked among best in the nation

Maury Regional named among nation's 100 Top Hospitals

Maury Regional radiation therapy services earn accreditation from American College of Radiology

Maury Regional designated a Breast Imaging Center of Excellence

MRMC recognized as one of only 100 hospitals in the nation for orthopedic programs

Maury Regional Home Services named to HomeCare Elite for eighth consecutive year

MRMC named to list of 100 Great Community Hospitals

Maury Regional Medical Center recognized for quality heart care

Maury Regional Medical Center awarded "A" for patient safety by Hospital Safety Score

Maury Regional awarded advanced diabetes certification from The Joint Commission

Maury Regional named one of the nation's top health systems for second consecutive year

Maury Regional joint replacement services recertified by The Joint Commission

Maury Regional Medical Center named one of the nation's top cardiovascular hospitals by Thomson Reuters

Maury Regional recognized for excelling in high-value care delivery in a nationwide collaborative

Maury Regional and affiliates ranked among the nation's 10 Top Health Systems

Cardiopulmonary rehabilitation receives national accreditation

Pharmacy implements system to enhance patient safety

Maury Regional top performer in nationwide improvement collaborative

Maury Regional receives AHA's gold performance achievement award

Maury Regional Home Services ranks in nation's top 25% of home health

agencies for the fifth consecutive year

Maury Regional recognized for reducing fractures

Maury Regional attains highest level of chest pain accreditation

Maury Regional recognized in Modern Healthcare

Maury Regional continues to receive awards for quality

Maury Regional named one of the nation's 100 Top Hospitals

Maury Regional Medical Center to receive Tennessee Center for Performance

Excellence 2009 Excellence Award

Maury Regional recognized with American Heart Association's Get With The Guidelines Silver Performance Award for heart failure

MRMC recognized in Modern Healthcare as one of the top 50 health care

systems in the nation

Maury Regional recognized by Premier health care alliance

Maury Regional receives American College of Radiology Accreditation

Maury Regional receives 2008 Achievement Award

Maury Regional attains Chest Pain Center accreditation

Maury Regional Named One of the Nation's 100 Top Hospitals

Maury Regional Emergency Medical Services Receives State Award

Get With The Guidelines--Stroke Bronze Performance Achievement Award

(American Heart Association)

Tennessee Center for Performance Exellence Achievement Award

HealthGrades recognition for orthopedic care

VHA Leadership Award for Clinical Excellence

Maury Regional Homes Services Named to Home Care Elite

Tennesseans Improving Patient Safety Award (2007)

Tennesseans Improving Patient Safety Award (2005)

Quality Reporting Sites

Nationally, there is a movement to deliver outstanding patient care by utilizing best-practice treatment methods. Like thousands of hospitals across the U.S., Maury Regional Medical Center voluntarily reports quality outcomes and processes to federal and national organizations as part of our commitment to continued quality improvement. Below are sites which contain hospital-specific data:

Hospital Compare (Centers for Medicare & Medicaid Services)

Quality Check (Joint Commission)

HealthGrades

Leapfrog Group Hospital Safety Score

Tennessee Hospitals Information

Questions or Comments

If you have a question or comment about Maury Regional Medical Center's commitment to patient safety or quality, please contact:

Maury Regional Medical Center

ATTN: Quality Services Department

1224 Trotwood Avenue

Columbia, TN 38401

931.380.4043

customerservice@mauryregional.com

If you feel that Maury Regional Medical Center has not addressed a concern or complaint that you have shared with us, you may contact:

The Joint Commission

Office of Quality Monitoring
One Renaissance Boulevard
Oakbrook Terrace, IL 60181

630.792.5636

complaint@jointcommission.org


You may contact the Joint Commission toll free at 800.994.6610 between 8:30 a.m. and 5:00 p.m. Central Time, weekdays, if you have questions about how to file your complaint.

 

 

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