July 26, 2010


COLUMBIA, TN—Maury Regional Medical Center (MRMC) has received full three-year accreditation with Percutaneous Coronary Intervention (PCI) from the Society of Chest Pain Centers (SCPC), according to Cathy Malone, administrative director for cardiovascular services. MRMC advanced its chest pain center accreditation from Level II to Level III—the highest level attainable. This advancement complements MRMC’s recent heart failure accreditation.

“When it comes to a heart attack, a quick response and the use of proven treatment methods can result in better outcomes for patients,” said Malone. “Under the leadership of Chest Pain Center Coordinator Brenda Bishop, we have achieved a level of care that would compare to any hospital in the state by using chest pain center guidelines. I’m proud to say that Maury Regional’s average for opening blocked vessels for those presenting with a heart attack is approximately half the nationally recommended response time.”

The accredited chest pain center’s protocol-driven and systematic approach to patient management allows physicians to reduce time to treatment during the critical early stages of a heart attack, when treatments are most effective, and to better monitor patients when it is not clear whether or not they are having a coronary event. Such observation helps ensure that patients are neither sent home too early nor needlessly admitted.

With the increase in chest pain centers came the need to establish standards designed to improve the consistency and quality of care provided to patients. SCPC’s accreditation process ensures that centers meet or exceed quality-of-care measures in acute cardiac medicine.

The accredited chest pain center at MRMC has demonstrated its expertise and commitment to quality patient care by meeting or exceeding a wide set of stringent criteria and undergoing an onsite review by a team of SCPC’s accreditation review specialists. Key areas in which an accredited chest pain center must demonstrate expertise include the following:

  • Integrating the emergency department with the local emergency medical system
  • Assessing, diagnosing, and treating patients quickly
  • Effectively treating patients with low risk for acute coronary syndrome and no assignable cause for their symptoms
  • Continually seeking to improve processes and procedures
  • Ensuring the competence and training of accredited chest pain center personnel
  • Maintaining organizational structure and commitment
  • Having a functional design that promotes optimal patient care
  • Supporting community outreach programs that educate the public to promptly seek medical care if they display symptoms of a possible heart attack

“I would like to commend the staff and physicians who provide care to our cardiac patients. Their dedication to provide outstanding care by constantly monitoring and enhancing our services has resulted in accreditation in chest pain and heart failure,” said CEO Robert Otwell.

Heart attacks are the leading cause of death in the United States, with 600,000 people dying annually of heart disease. More than five million Americans visit hospitals each year with chest pain. SCPC’s goal is to significantly reduce the mortality rate of these patients by teaching the public to recognize and react to the early symptoms of a possible heart attack, reduce the time that it takes to receive treatment, and increase the accuracy and effectiveness of treatment.

About Maury Regional Medical Center

Maury Regional Medical Center has been recognized as one of the nation’s 100 Top Hospitals, a Top 50 health system, one of only 21 hospitals in the nation to receive the Premier Award for Quality, and a 2009 Excellence Award winner by the Tennessee Center for Performance Excellence. The 275-bed facility serves more than 260,000 people in southern Middle Tennessee and has a medical staff of more than 185 physicians. From a comprehensive interventional and surgical heart program with chest pain center accreditation to a neonatal intensive care and cancer center, the medical center offers a wide range of advanced services.


About the Society of Chest Pain Centers

Established in 1998, SCPC is a patient-centric nonprofit international organization focused on improving care for patients with heart disease. Central to SCPC’s mission is the question, “What is right for the patient?” In response, SCPC promotes protocol-based medicine, often delivered through a chest pain center model, to address the diagnosis and treatment of acute coronary syndrome and heart failure and to promote the adoption of process improvement science by healthcare providers. To best fulfill this mission, SCPC provides accreditation and education to facilities striving for optimum cardiac care. SCPC is headquartered in Columbus, Ohio. For more information on SCPC and accreditation opportunities, visit, or call toll free 1-877-271-4176.